Book with us and save
up to 10%
compared to Booking.com
Check rooms and rates
From111US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Empalme De El Valle, 991.5 Al Este, San Juan del Sur, Nicaragua, 47008
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
Max:
2 persons
360 sq. feet 
Bed options:
2 Single beds
Garden view
Shower
Balcony
Check Prices
Queen Room
Max:
2 persons
360 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Balcony
Check Prices
Queen Room
Max:
2 persons
360 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Balcony
Check Prices
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center
San Juan del Sur 1.9 mi
Airports
Aeropuerto Internacional Costa Esmeralda (eci) 38.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness center
  • Water sports

Services

  • Paid airport shuttle
  • Housekeeping
  • Tours/Ticket assistance
  • Happy hour

Dining

  • Restaurant
  • Poolside snack bar
  • Outdoor dining area
  • Picnic area/ Tables

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu
  • Water slides
  • Children's play area
  • Toys

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Aqua park
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show more

Location

Empalme De El Valle, 991.5 Al Este, San Juan del Sur, Nicaragua, 47008
Map view
Empalme De El Valle, 991.5 Al Este, San Juan del Sur, Nicaragua, 47008
Restaurants
Surf Ranch Restaurant
300 ft
Empalme de el Valle

Reviews and Ratings <br />

Feedback from previous guests about their experience.
80%
loved the resort and would return for another relaxing stay
8.0/10
Great
Rooms
5.0
Location
6.4
Service
5.0
Dining
5.0
Guest reviews
8.0/10
based on 5 reviews
6.5
6.5/10 based on 477 reviews
Evelyn
United Kingdom, March  2025
6.2/10

My stay at the resort was a mixed bag. While the location offered a quiet retreat just minutes from downtown, the service overall felt lacking and disorganized. I encountered issues with the room assignment, but once settled, it was relatively comfortable. The dining experience was hit or miss with some dishes not meeting expectations, but the pool area was definitely a highlight. Overall, it has potential but there are significant areas for improvement.

Rooms
6.0
The room we ended up in was comfortable but had some issues, including being initially occupied and needing negotiation for a better option.
Service
5.0
Service was inconsistent; while some staff were helpful, overall organization seemed lacking, which led to frustration.
Location
8.0
The resort is nicely tucked away, providing a peaceful atmosphere just a short drive from town.
Dining
5.0
Dining was disappointing on occasion, especially with some dishes not being prepared well, like undercooked bacon.
Facilities
7.0
The pool area was enjoyable, contributing positively to the overall experience.
Martin
United Kingdom, January  2025
5.0/10

My stay at this resort was disappointing, marked by unprofessional service and outdated facilities. The rooms initially assigned to us were already occupied, leading to unnecessary stress, and although we eventually got upgraded to a 'villa,' it was lacking true comfort with one room covered in ants. The remote location added to our frustrations, as additional transportation costs quickly piled up. Overall, I wouldn't recommend this hotel.

Rooms
5.0
The initial rooms were occupied, and the 'villa' upgrade had a king bed that felt uncomfortable and was infested with ants. It did offer Netflix TV, hot water, and air conditioning, but the amenities fell short.
Service
5.0
Service was unresponsive and seemed to think the issues were acceptable, leading us to wait and negotiate extensively without satisfaction.
Location
5.0
The location is quite remote, which is not well-advertised. Our taxi costs were higher than we anticipated, making it inconvenient to travel elsewhere.
Dining
Facilities
John
United Kingdom, October  2024
5.8/10

Our stay had its ups and downs. We enjoyed the beautiful, nature-filled surroundings and the convenience of a shuttle to town. However, the all-inclusive experience wasn't what we expected due to menu restrictions, and our room issues were frustrating. The lack of air conditioning in one of the bedrooms and uncomfortable beds made for a less than ideal night.

Rooms
6.0
We ended up in a villa which was spacious, but one bedroom had no air conditioning, and the king bed was uncomfortable. The overall room was clean yet lacked some modern amenities.
Service
5.0
Service varied; while some staff were helpful, others seemed indifferent, especially during issues with our initial room.
Location
7.0
The resort's location near a jungle is stunning, but it is quite removed from town, making transportation necessary.
Dining
5.0
Dining had a limited menu under the all-inclusive plan, making it hard to get variety. While some meals were okay, the experience overall felt restrictive.
Facilities
6.0
Facilities were decent with attention to detail, but the overall maintenance could be improved.
Sophia
United Kingdom, October  2024
5.4/10

My stay at the hotel was quite a mix. I enjoyed the spacious and modern room, and the staff was genuinely welcoming. However, the dining options were quite lackluster and the overall value didn't feel right given the costs. The amenities need to improve, especially the shuttle service, which was unreliable. Overall, I'd say it's a place to consider, but with some reservations.

Rooms
5.0
The room I stayed in was spacious and modern, but it had a strong odor when I first entered. I was disappointed by the lack of cleanliness, as there were ants present. The beds were two single beds which wasn't ideal for my needs.
Service
7.0
The service staff was very welcoming and accommodating. They helped arrange for an extra bed before my arrival, which I appreciated. However, there were some communication issues regarding charges for transportation.
Location
6.0
The hotel is quite isolated, which offered some peace but made traveling to nearby attractions a bit of a hassle. It's located on a dirt road, and some taxis tried to charge more than they should for rides.
Dining
5.0
Dining options were disappointing, with a limited menu that didn’t leave much to be desired. I found the food to be average and it felt overpriced for the quality.
Facilities
5.0
The amenities were not up to par. The shuttle service was unreliable, which caused inconveniences as I had to pay for taxis instead. The pool area was okay but needed better maintenance.
Sebastian
United Kingdom, September  2024
5.0/10

I had a mixed experience at Surf Ranch in San Juan del Sur. While the pool area was beautifully designed for relaxation, my overall stay was marred by poor service and room conditions. Although the staff members I met were friendly and engaging, the management and facilities left a lot to be desired, especially for the price we paid. I would recommend looking elsewhere for a better value.

Rooms
5.0
Our first two room assignments were unacceptable; one was already occupied when we walked in, and the other had uncomfortable beds. After much negotiating, we were moved to a villa, but it was just average.
Service
5.0
The service quality was lacking, with issues in communication and responsiveness from the front desk staff. Though some staff members tried to help, the overall organization was disappointing.
Location
6.0
Surf Ranch is located quite remotely, which might be appealing for some, but is poorly advertised. It made trips to town more costly than anticipated due to taxi fares.
Dining
5.0
The dining options were basic and not communicated well. The breakfast was delayed, and while some meals were enjoyable, the variety was insufficient.
Facilities
7.0
The pool area was the highlight, offering a beautiful setting for relaxation, but other facilities felt neglected and were not kept up to standard.
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Check Rates

Next best alternative

Consider them for your next trip.
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room